ORDERS & DELIVERY


PLACING YOUR ORDER

Orders may be placed by phone, fax, email or via account at orders.finofoodandwine.com.au

T 1300 890 049 (after hours by recorded message) 

F 07 3899 9410

E Brisbane: orders@finofoods.com.au | Sydney: syd.orders@finofoods.com.au

After hours emergency: ph 07 3899 9414 then dial [0]

We deliver to most of Sydney metropolitan area, South East Queensland and the Northern Rivers region every weekday. All other areas of New South Wales and Queensland can be serviced by prior arrangement.

Orders may be placed via our website until 3am for same day delivery. If you do not currently have an online account with us, please contact the office for this to be arranged.

We also accept orders by phone or email until 5pm for next day delivery.

 

BRISBANE

Free delivery for orders over $150.

Delivery fee of $12.50 smaller orders.

 

GREATER SOUTH-EAST QUEENSLAND

Free delivery for orders over $300.

Delivery fee of $25 for smaller orders.

 

SYDNEY 

Free delivery for orders over $150.

Delivery fee of $12.50 smaller orders.

 

ALL OTHER AREAS 

Please contact our office for more details on where we can deliver. 

 

DELIVERY TIMES

Our delivery times are as per our delivery schedule and are worked out on a day to day basis. We cannot guarantee specific delivery times. However, if you have a special request please make this clear when placing your order and we will try to accommodate where possible. If your business is not open during normal business hours, please make alternative arrangements for the delivery. If no one is at the business to receive the goods a delivery fee will be charged for each subsequent return delivery attempt. We are unable to avoid  deliveries during certain hours, however, we will endeavour to cause minimum disruption during deliveries.

 

SPECIAL ORDERS

For products made to order or harvested to order, your initial order is binding. If your needs change we will endeavour to accommodate them, but can make no guarantees.

 

PRODUCT AVAILABILITY

Our products are produced by small artisan producers and as a consequence of seasonality and production schedules, products may from time to time be unavailable or of limited supply.

 

PRODUCT PRICE

All product prices are correct at the time of print but are subject to change. Please call the office for any price or product inquiries.

 

PAYMENT

Payments can be made by electronic funds transfer, cheque, cash or by credit card with our office. Please note there is a 2% credit card fee for Visa & Mastercard and 3% American Express.

 

COLLECTION TERMS

If we provide credit, our terms are strictly applicable. If you are experiencing financial difficulties please make contact with our accounts team to discuss. 

 

GST

All prices quoted are ex GST unless specified.